What is MiCareerCompass, and what is the purpose of the platform?

MiCareerCompass helps individuals explore careers, build skills, and find jobs aligned to their goals. It uses AI to deliver personalized career pathways, learning opportunities, and job listings. Through MiCareerCompass, TalentFirst aims to build out the talent pipeline for West Michigan’s in-demand industries exposing career seekers to careers in this industry, learning opportunities, and job opportunities.

What are the benefits of a recruiter account to an employer?

Employer partners gain access to a pool of qualified talent that can address crucial skills and talent gaps within their organisation. This becomes particularly important as digital advancements disrupt existing domains and create new career opportunities.

Employers can use the platform in the following ways:

• To post vacancies visible to registered users
• To review recommended qualified candidates for vacancies based on relevant skills and experience
• To connect with qualified candidates directly through the platform

How do I sign up for an employer’s recruiter account?

Once you confirm your interest, an employer account will be created and you’ll be sent an email to join as a recruiter.  Once received, it’s just a few steps to set up your account.

Note: The email invite will be sent from the technical team powering the platform, FutureFit AI.

How do I sign in to my account?

After completing an initial demo and articulating your interest in registering, you will be sent an email to set up your account.

Please follow these instructions to get started!

• Locate the email invite to create a recruiter account in the platform. [Note: this will be from our technology partner FutureFit AI]
• Click the gold “Accept Invite” button in the email, which will redirect you to the platform sign-up page.
• Enter your email address and click “Continue to sign-up”.
• On the next page, create a password. Make sure to write it down to log in again later.
• You’re all set! You now have a recruiter account and can begin posting jobs.

How do I connect with tech support if I am unable to access my account?

From the landing page to sign-in, tech support is still available through the chat function.  Click on the bubble in the lower right-hand corner to send your message.  Please include your email address so you can receive the response.  You can also send an email directly to tech support at help@futurefit.ai.

Where do the jobs posted in MiCareerCompass come from?

MiCareerCompass aggregates its job feed through our job scraping service, which collects open job listings from company pages and job aggregators. Jobs pulled from your public sites will be updated every 24 hours. As changes are made at the source, our job feed will reflect these updates within that same timeframe.

How do I have jobs that you are pulling from my website and job aggregators appear in the Employer Portal?

Please request this from your platform contact. We will associate all jobs that have your company name with your employer account so that they are visible to you in the Employer Portal. If you have multiple entity names, please share all of them with us.

Can I edit job postings that I am claiming from the job feed?

You can edit select fields within a given job posting that is being pulled from our job feed. These fields include:

• Skills associated with the job posting
• Location type
• Job type
• Seniority
• Work Experience
• Education level

All other fields are pulled directly from the original job posting and should be edited in that location.

Can I remove select jobs that are coming in from the job feed?

At this point in time, you cannot remove jobs that are being claimed from the job feed. However, you can change the “featured” status by toggling it on/off at the top of the job posting in edit view.

How do I manually post a job?

Log into your recruiter account. Select ‘Manage Jobs’ in the menu, click the yellow button “+ Post Jobs” and select ‘Post a Job.’  This opens a new job post window.  Fill in the fields (job title, city, salary, and how candidates can apply).  For the job description, we suggest to copy/paste into this field.

Next, click the purple link titled ‘Generate suggested requirements’ which will parse out suggested skills from the job description.  Click the suggested skills to select.  You can also manually type in additional skills you deem relevant.  A minimum of 5 skills are required.  Adding desired ‘Work experience’ and ‘Education level’ from the drop-down menus is optional. Click the yellow ‘Save’ button in the lower right-hand corner to upload the job and make it live.

How are the skills suggestions generated?

Our technology scrapes the job description and parses relevant skills based on the job description. To avoid overpopulating the recommendations with the same family of skills, we suggest limiting the number of skills in one family to 3 (ex: Microsoft Excel, Microsoft Office, Microsoft Word). Add desired relevant skills manually that weren’t parsed out with the AI.

How many skills should I add to my job posting?

We recommend a minimum of 5 skills for each job posting and a maximum of 20 skills. Include the skills that are MOST meaningful to the work. 

Can I add skills other than what is suggested?

You certainly can! Simply use the keyword search to look for skills to add. If you don’t see it come up in the drop-down, you can press enter and the typed new custom skill will be added.

How do I delete a job posting?

Jobs that are coming in from our job scraping service cannot be deleted. However, you can delete any jobs manually posted. To delete a manual job posting, go to the Manage Jobs Table and locate the job you would like to remove. On the far right side of a job’s row, a purple file icon should be visible. Press that symbol and confirm that you would like to “archive” the job. Once this is done, the job posting will no longer be active or viewable to job seekers. However, you can always “unarchive” a previous job post.

How do I repost an archived job? 

To repost an “archived” click on the ‘Active’ button next to the yellow magnifying glass.  Select ‘Archived’ to view previous job posts.  Navigate to the row of the job post you’d like to repost and click the purple cycle arrow at the far right.  The job post fields will appear.  Make necessary changes and then click the button ‘Restore Job Posting.’

How do I extend a job posting? 

To extend a job posting, find the job in the ‘Manage Jobs Table’ and press the pencil icon on the far right to edit the listing.  In the top section of the job posting is a field titled ‘expiration date.’  Click the calendar icon and select a new expiration date. 

How do I access recommended candidates for a job post?

Go to that job posting in the Manage Jobs Table and click on the purple text that says “view” next to the position title. It may take 10-15 seconds for your recommended candidates to load.

How do I save a candidate?

To save a candidate, click the ‘Save’ button with the bookmark symbol.  Candidates can be saved from their thumbnail or from inside their full profile.  When saved, the bookmark icon will change to a checkmark.  To view all saved candidates, navigate to the top left of your screen and toggle the “saved only” option on.

How do I contact a candidate?

To get in touch with a candidate or check their contact history, follow these steps:

1. Go to the candidate’s preview profile tile and select the purple envelope icon at the top right.
2. A window will pop up showing the candidate’s contact history, including the last recruiter from your employer account who reached out to them.
3. Click on ‘Contact candidate’ in yellow if you wish to reach out. This will direct you to your personal email, opening a window with a pre-filled email. Feel free to customize the message before sending.

How do I share a job link for my job posting?

To share a job link for your job posting on the platform, locate the specific job in the ‘Manage Jobs Table’ within your recruiter account. Click on the “view” option in purple text to access the recommended candidates. You’ll find a link icon next to the job title at the top of the page. Click on this icon to copy the link to your clipboard, ready to paste it into your outreach email.

What does it mean for a candidate to be “trainable”?

To qualify as “trainable,” a candidate must have a match score below a specific threshold (currently 70%), yet possess skills that align closely with those needed for a job. Many of their skills are likely transferable to the role.

For instance, if Candidate A scores 65% in a job match and their skill set includes “Data Administration” for a role that requires “Data Architecture,” the flag will be raised.

How are candidate matches determined? 

The candidate recommender identifies matches based on skills, past work experience (similarity and years of experience), and education requirements (if applicable).

Is it possible to search for candidates based on specific skills, experience, or location?

When browsing the talent list, enter a skill, experience, or location in the designated field, then choose the term from the menu. This action will refine the talent list to display profiles matching these specific criteria.

Can I find candidates with specific certifications?

Yes! We partner with Credential Engine to allow you to choose amongst a wide array of credentials when searching for candidates.

Can I view and download a candidate’s resume?

Certainly! To access a candidate’s resume, simply click on the “View Career Passport” yellow button when reviewing talent. If the candidate has uploaded their resume, you’ll see a purple document icon labeled ‘Resume’ at the top of their work experience section. Click on the purple Resume link to either download or view the document, depending on the file type.

Is the total number of job match candidates visible?

Candidates are previewed based on their match score, as employers may have different thresholds for reviewing candidates, particularly if they are open to training prospects. There is no specific cut-off for candidate match scores, allowing all available candidates to appear in the results.

Can there be more than one recruiter account on the platform for my organization? 

Yes, it’s possible to have multiple recruiter accounts for your organization on the platform! Reach out to the platform team to explore adding extra recruiters to your employer account. Each recruiter will receive their unique login credentials and gain access to posting jobs, searching for candidates, and connecting with them across all job listings.

Who can view my uploaded job posts?

Your job posts are visible to users who have registered to join the New Career Network.

Can we have multiple recruiters who can view all our posted jobs, irrespective of the poster, and perform candidate searches?

Yes! You can have multiple recruiters with access to view all posted jobs for your organization, regardless of the poster. Each recruiter can conduct candidate searches and reach out to candidates, ensuring seamless collaboration.