Be responsive

Engage with your Employees

Collect and analyze employee feedback and use it to create solutions.

Administer an annual climate survey to all employees . Analyze the insights to determine next steps and realistic timelines, communicate the findings to all employees, and take action to resolve common issues.
Read and respond to negative online reviews with grace and empathy. This shows candidates and employees your organization is receptive to feedback and continuously improving.

Facts:

62% say their opinion of a company improved after seeing it respond to negative online reviews
86% of employees/job seekers are likely to research company reviews and ratings when deciding where to apply for a job

Download a Copy of the Playbook

The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.

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Tactics

Be transparent

Encourage Lifelong Learning Identify and promote career maps and establish a culture of lifelong learning by empowering employees to benchmark their current skills, easily identify…

Systematically capture skills

Make a Skill Inventory Formally log employees’ skills to help guide learning and development initiatives, measure effectiveness, and easily identify which workers are ready for…

Revisit job postings

Review Job Details Ensure job postings focus on skills and responsibilities (PDF) , rather than qualifications and requirements, to remove unnecessary barriers to entry and…