Talent Solutions Playbook

Retool and refocus manager training

Manager Training

Ensure all leaders are equipped to support employees’ inclusion, training/upskilling, work-life balance, and overall health and well-being (PDF) .

  • Train managers to speak about benefits and perks during the interview process. Managers must be able to maintain the momentum established by recruiters when talking with potential employees.
  • Develop robust, formalized training programs for new hires. Ensure managers are prepared to conduct frequent check-ins to review progress and provide feedback.
  • Provide ongoing educational opportunities to advance diversity, equity, and inclusion (DE&I) on a personal and organizational level. Equip managers to handle DE&I challenges (PDF) and provide financial and personnel resources to build, implement and promote a work environment that exhibits respect, welcoming, inclusion, and belonging.

Download a Copy of the Playbook

The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.

Tactics

Seeking stability Generation X (1965-1980) values flexibility, as these workers usually have responsibilities for aging parents as well as their own children. However, they tend…

Make a Skill Inventory Formally log employees’ skills to help guide learning and development initiatives, measure effectiveness, and easily identify which workers are ready for…

Purpose over profit Gen Z (1997-2012) values workplace flexibility above all else. These workers are often drawn to transparent, inclusive, socially responsible organizations. They tend…