Talent Solutions Playbook

Systematically capture skills

Make a Skill Inventory

Formally log employees’ skills to help guide learning and development initiatives, measure effectiveness, and easily identify which workers are ready for advancement.

  • Maintain skills inventories to track employee skillsets, proficiency levels, and dates these skills were attained or refreshed.
  • Review skill inventories on an ongoing basis and incorporate skill-building into the review process. This ensures managers regularly document skill gains and behavior changes, identify barriers to engagement, and empower employees to learn new skills. This supports coaching on which skills need further refinement and which courses to take to advance along their chosen pathway.

Tips

Skill inventories are commonly created by administering surveys asking workers to self-report their skills — which are validated by 360-degree feedback from managers, peers, and/or direct reports — through robust learning management systems, or by leveraging artificial intelligence to infer skills based on resumes or previous internal projects.

Reviewing skill inventories provides an opportunity to get feedback from employees on their level of engagement and satisfaction with upskilling and retraining initiatives, which can be used to further refine the organization’s learning and development strategy.

Tips

Skill inventories are commonly created by administering surveys asking workers to self-report their skills — which are validated by 360-degree feedback from managers, peers, and/or direct reports — through robust learning management systems, or by leveraging artificial intelligence to infer skills based on resumes or previous internal projects.

Reviewing skill inventories provides an opportunity to get feedback from employees on their level of engagement and satisfaction with upskilling and retraining initiatives, which can be used to further refine the organization’s learning and development strategy.

Download a Copy of the Playbook

The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.
Get the Playbook

Tactics

Optimize current solutions

Improve Existing Technology Before bringing in new solutions for automation and AI, optimize what already exists within the organization. Start with a technology audit through…

Start with skills

Evaluate Current Skills and Gaps Take a skills-based approach to identify current and projected gaps — either social-emotional, technical, digital, or advanced cognitive skills that…

Strategy 3: Invest in Upskilling Your Workforce

Continually Develop New Skills Upskilling is the process in which workers continually develop new skills to progress along a career pathway. Reskilling occurs when employees…