Be responsive

Engage with your Employees

Collect and analyze employee feedback and use it to create solutions.

Administer an annual climate survey to all employees . Analyze the insights to determine next steps and realistic timelines, communicate the findings to all employees, and take action to resolve common issues.
Read and respond to negative online reviews with grace and empathy. This shows candidates and employees your organization is receptive to feedback and continuously improving.

Facts:

62% say their opinion of a company improved after seeing it respond to negative online reviews
86% of employees/job seekers are likely to research company reviews and ratings when deciding where to apply for a job

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The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.

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Tactics

Leverage employees

Employee Referrals Referrals are typically the highest quality hires, with greater retention and engagement rates than their peers. You can also leverage top-performing employees to…

Be transparent

Encourage Lifelong Learning Identify and promote career maps and establish a culture of lifelong learning by empowering employees to benchmark their current skills, easily identify…

Strategy 2: Hire for Attitude, Train for Skills

Look for the Soft Skills Skills tell what a person is able to do, while attitude (i.e., soft skills) determines what a person is willing…