Talent Solutions Playbook

Millennials

Idealists with bills to pay

Millennials (1981-1996) value flexibility, purpose, opportunities for career progression, and customizable benefits. Like Gen Z, they tend to seek out transparent, inclusive organizations. They place a greater emphasis on equity and advancement than older generations but are likely dealing with financial burdens that come with homeownership and parenthood. Pets play a heightened role in Millennial households; benefits should reflect this untraditional family structure.

Expectations:

  • Flexible schedules, remote work
  • Customizable benefits, especially pet insurance and options for mental health
  • Skill-structured career development programs
  • Paid volunteer time off (VTO)
  • On-site daycare or pet care
  • Mortgage services

Tips

To attract and retain Millennial talent, employers should launch initiatives centered around equity and inclusion, provide flexibility and childcare options to promote work-life balance, and offer robust opportunities for professional development. Establishing clear career pathways, self-directed learning opportunities, and consistent feedback with managers can cultivate trust and loyalty while appealing to their desire for career progression.

Tips

To attract and retain Millennial talent, employers should launch initiatives centered around equity and inclusion, provide flexibility and childcare options to promote work-life balance, and offer robust opportunities for professional development. Establishing clear career pathways, self-directed learning opportunities, and consistent feedback with managers can cultivate trust and loyalty while appealing to their desire for career progression.

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The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.
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Tactics

Revisit job postings

Review Job Details Ensure job postings focus on skills and responsibilities (PDF) , rather than qualifications and requirements, to remove unnecessary barriers to entry and…

Redesign the hiring process

Review your Interview Process Reduce bias by developing and utilizing a structured interview guide with behavior-based questions and a standardized rating scale (with examples) to…

Leverage employees

Employee Referrals Referrals are typically the highest quality hires, with greater retention and engagement rates than their peers. You can also leverage top-performing employees to…