Talent Solutions Playbook

Start small

Automate Easy Processes

Focus on automating easy processes in the beginning to secure quick wins and to demonstrate to employees that automation and AI are being used to help them, not replace them.

  • Always keep the big picture in mind, but focus first on identifying a few pain points in your overall process that are easy, quick wins – the low-hanging fruit. Then find technology-driven solutions that can be implemented to improve efficiency and effectiveness. Once employees are comfortable and the organization has a better grasp on what its unique approach to automation looks like, ease into bigger and more complex processes.
  • Embracing automation and AI is a continuous process, and technology is constantly evolving, which means it’s critical to move quickly and use technology to augment small, easy processes that are critical to your business model. The perfect solution doesn’t exist without trial and error. Automation and AI are highly customized to suit an organization’s processes and needs, so don’t be afraid to test things out and continually adjust and evolve them.

Tips

Bigger automation processes are usually high-risk and high-reward, but they can be broken down into smaller component parts – meaning you can always start with the quick wins and build from there.

If you start small with automation and AI, employees should be more open to the trial-and-error method. They’ve already experienced the big benefits that can accompany even the smallest changes and are more familiar with how the process works and how it will impact the nature of their work.

Tips

Bigger automation processes are usually high-risk and high-reward, but they can be broken down into smaller component parts – meaning you can always start with the quick wins and build from there.

If you start small with automation and AI, employees should be more open to the trial-and-error method. They’ve already experienced the big benefits that can accompany even the smallest changes and are more familiar with how the process works and how it will impact the nature of their work.

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The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.
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Tactics

Strategy 2: Hire for Attitude, Train for Skills

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Leverage skills-based assessments

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Resources to Embrace Automation & AI

Employers seeking to embrace automation and artificial intelligence may find these resources helpful…