Talent Solutions Playbook

Improve accessibility

Provide Opportunities for Growth

Improve access at all stages and provide development opportunities for all workers, regardless of position or seniority. Make it easier to enroll in programs or courses that satisfy unique desires for personal and professional growth without unintended financial or administrative barriers.

  • Provide a variety of formats to suit every learning style (instructor-led, blended, virtual, etc.) along with resources to help employees identify suitable providers and programs. Help them understand and apply for financial aid.
  • Avoid tuition reimbursement programs that require upfront payments from employees, which create financial burdens and discourage participation. Instead, opt for programs with direct-billing models that allow the employer to cover tuition expenses upfront.
  • Consider the unique needs of marginalized groups when identifying resources and in the creation, marketing, and communication of opportunities.
  • Ensure universal access to online learning formats, if offered, by providing public computers or a dedicated space employees can use. Or consider loaning out laptops and mobile hotspots for employees who do not have internet access at home.

Download a Copy of the Playbook

The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.


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