Talent Solutions Playbook

Optimize current solutions

Improve Existing Technology

Before bringing in new solutions for automation and AI, optimize what already exists within the organization.

  • Start with a technology audit through the lens of the employee experience and business needs. Highlight opportunities to leverage or upgrade the existing solution architecture, automate processes, or integrate systems. What value does each solution add to the business and the employee experience? Which capabilities are you using and which ones remain? What redundancies or inefficiencies exist between systems?
  • Ensure alignment exists between departments utilizing technology solutions and the IT department. Consider establishing a cross functional IT advisory team. This is critical to ensure an effective and efficient technology ecosystem across the enterprise.
  • Improve the employee adoption of technology solutions through phased rollouts, continuous improvement, and regular training. This empowers and equips employees with confidence in using new technology, resulting in greater ROI for them and the organization.


Download a Copy of the Playbook

The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.


Expand and Customize Benefits Leverage employee feedback to expand the range and customization of benefits, offer more value-added programs, and improve communications, internally and externally,…

Identify Required Knowledge and Skills Define the competencies (knowledge, skills, and abilities) a candidate should possess to succeed and identify which can be acquired through…

Automate Easy Processes Focus on automating easy processes in the beginning to secure quick wins and to demonstrate to employees that automation and AI are…