Talent Solutions Playbook

Rethink job descriptions

Identify Required Knowledge and Skills

Define the competencies (knowledge, skills, and abilities) a candidate should possess to succeed and identify which can be acquired through short-term training.

  • Consult with hiring managers and current employees to determine job responsibilities, and then identify which competencies are required to perform effectively.
  • Separate the must-have from the nice-to-haves by identifying which competencies are needed immediately and which can be developed on-the-job or through short-term training.

Soft skills like critical thinking, collaboration, and problem-solving are nearly impossible to acquire through rapid training, while most technical skills can be taught in days or weeks.

Download a Copy of the Playbook

The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.


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