Start with skills

Evaluate Current Skills and Gaps

Take a skills-based approach to identify current and projected gaps — either social-emotional, technical, digital, or advanced cognitive skills that are lacking or expected to be in-demand — and then design and implement initiatives and pathways around these competencies.

  • Compare the organization’s current supply of core skills (those that are hard-to-find and critical to organizational success) against current and forecasted demand, while considering the organization’s strategic ambition, the effects of digital transformation, and the overall business model.
  • Identify which core skills can be developed internally and which can be more efficiently and effectively acquired through external sources like hiring, contracting, or partnerships with education and training providers. Develop a strategy to close anticipated gaps for critical, internal skills by determining which training formats to use, as well as how to design, deliver and track programs – for example, by using learning management systems.
  • Execute skill-building efforts at scale. Ensure your workforce is building new skills, with dedicated organizational structures in place for learning (e.g., skilling hubs ), and a rigorous and dynamic system to track the impact of learning.

Download a Copy of the Playbook

The playbook provides practical tactics, metrics, and resources to support the recruitment, development, retention, and engagement of talent in the new era of work.

Tactics

Identify Required Knowledge and Skills Define the competencies (knowledge, skills, and abilities) a candidate should possess to succeed and identify which can be acquired through…

Automate Repetitive Tasks Integrate automation and AI in recruitment, hiring, onboarding, offboarding, and training. Use this to improve accuracy, efficiency, engagement and productivity, and to…

Seeking stability Generation X (1965-1980) values flexibility, as these workers usually have responsibilities for aging parents as well as their own children. However, they tend…